Because of the sleek elegance of their refrigerators and the cutting-edge technology of their washing machines, Samsung appliances have become an integral part of modern households. However, it's important to understand that even the most reliable appliances can encounter issues from time to time. They are, after all, complex machines that undergo constant wear and tear.
Our professional appliance repair technicians at Electrafix are experts in tackling countless issues that homeowners face with their Samsung devices. With their knowledge and troubleshooting skills, they can often help you to avoid costly repairs or the need for premature replacements.
Whether you're dealing with an unruly dishwasher that refuses to wash, an oven that's playing hide-and-seek with the heat, or a dryer that's giving your clothes an unexpected soak, our certified appliance repair technicians are here to help you troubleshoot, diagnose, and resolve those issues.
Even though Samsung dishwashers are trusty cleaning companions, they can sometimes encounter problems that can leave you scratching your head. Below our expert repair team has selected some possible issues and solutions you may encounter when using your dishwasher.
The dishwasher is not cleaning dishes properly.
Start by checking the spray arms for any blockages or clogs. If so, using a toothpick clean any debris like food particles or mineral deposits you may find. Additionally, ensure that the water inlet valve is functioning correctly and providing sufficient water pressure. If the valve is not working you may need to clean or replace it.
The dishwasher is leaking.
First, inspect the door gasket for any signs of damage or wear, a faulty gasket can lead to leaks during the wash cycle. If you notice any cracks or tears, replace the gasket. It's also important to examine the dishwasher's float switch, which controls the water level. If the switch is stuck or damaged, it can cause overfilling and subsequent leaks.
The dishwasher is not draining properly.
Check the drain hose for blockages, and clear any debris from it. Next, inspect and clean the dishwasher's filter. A clogged filter can obstruct proper drainage. Additionally, ensure that the drain pump is free from any blockages or debris. If the pump is defective, you may need to contact a technician to replace it.
Our professional appliance repair team of technicians at Electrafix has encountered their fair share of issues when it comes to Samsung refrigerators. These essential kitchen appliances can experience a range of problems that can disrupt their cooling capabilities and leave you in a frenzy. Below you will find some common problem cases and general solutions to help you troubleshoot and resolve issues with your Samsung refrigerator.
The refrigerator is not cooling properly.
Check that the temperature settings are appropriate for your desired cooling level. Next, inspect the condenser coils located at the back or underneath the refrigerator. If they're dirty or clogged with dust, clean them using a vacuum or a brush. Also, inspect the door seals for any damage or gaps that may be causing air leaks. If none of these easy fixes work, you need to contact a professional repair technician.
The refrigerator is leaking.
Water leaks can be caused by various factors. Try checking the water supply line and connections for any leaks or loose fittings. Then, inspect the defrost drain to ensure it's not clogged with debris, and clean it if necessary. You can also verify that the drain pan is properly positioned and not cracked or damaged. Some leaks can be the result of the refrigerator's internal water filter being wrongly installed.
The fridge is making strange noises.
Noise coming from your refrigerator can be alarming, but they often have simple solutions. Check if the refrigerator is level by using a spirit level, and adjust the levelling if needed. Noise can also be caused by a broken condenser fan motor or evaporator fan motor. Inspect these components for any signs of damage or obstructions. Remember, If the motor needs replacement you need a professional technician to take over this task.
Although reliable, Samsung washing machines can experience a variety of problems that can disrupt their performance and leave you in a bind. Nothing is worst than your washing machine not working when you most need it. Here, we can provide you with some advice on how to resolve some common issues. If these fail, our Electrafix team of experts is ready to help you.
The washing machine is not spinning.
First, check if the load is balanced inside the drum. Uneven distribution of clothes can prevent the machine from spinning properly. Then, make sure your washer is on a level surface. Adjust the levelling feet if needed. If the issue persists, check the drive belt for any signs of wear or damage. Keep in mind that a worn-out belt may need to be replaced by an expert.
The washing machine is vibrating excessively.
Ensure that your washing machine is level on the floor. If not, adjust the levelling feet. Uneven flooring can also contribute to vibrations, thus consider using anti-vibration pads under the washer. In addition, inspect the suspension rods or springs for any signs of damage. They may need to be replaced to reduce vibrations.
The washer is not draining.
Examine the drain hose for any clogs that may be obstructing the flow of water. Straighten any kinks and clear any debris from the hose. Next, you can check the drain pump for any blockages or foreign objects, and clean it if necessary. Also, ensure that the drain hose is positioned correctly and not inserted too far into the drain pipe.
Even though Samsung dryers are popular because of their efficiency, durability and reliability, they can still experience some malfunctioning. Therefore, our technical team is giving you some general solutions to some common issues such as:
The dryer is making excessive noise.
Loud noises coming from your dryer can be quite unsettling, but luckily, they often have easy solutions. Start by checking the drum seals for any signs of wear and tear. Worn-out seals can cause squeaking or scraping sounds. Seals can be easily replaced if you have some home repair experience, otherwise, better call a technician. Also, you can inspect the drum support rollers for damage. These can be lubricated or replaced if needed. Furthermore, you can check for any loose or broken components and tighten or replace them accordingly.
The dryer is not heating up
You can first check the power source and make sure that the dryer is receiving adequate power. Verify that the circuit breaker hasn't tripped. Then, inspect the heating element for any signs of damage, if broken, it may need to be replaced. Furthermore, you can check the thermostat and thermal fuse for continuity. For this, you will need an electrical multitester set at its lowest RX setting. If you are not familiar with this procedure, you better call one of our expert technicians. They can find the source of the problem, repair or replace the component and restore proper heating in your dryer in no time.
The dryer is not drying clothes.
Check that the lint filter is clean and free from debris. A clogged filter can block the proper airflow and reduce drying performance. You can also clean the venting system, including the vent hose and exterior vent hood. Remove any lint buildup. If the problem persists, check the moisture sensor inside the dryer drum. Clean it with a soft cloth and mild detergent. Be aware that a malfunctioning sensor may require professional attention.
Samsung ovens come in a wide range of options, thus you are meant to find one that fits your cooking needs perfectly and is reliable. However, they can fail in their performance from time to time due to issues like wear and tear, improper installation or use, and more. Here, our experts want to provide some general solutions for some common problems:
The oven is producing excessive smoke or odours.
Excessive smoke or odours can be caused by food spills or grease buildup inside the oven. To resolve this, clean the oven thoroughly. Remove any leftover food debris or grease. If your oven has a self-cleaning function, you can use that to help eliminate stubborn residue. In addition, check the oven ventilation system, including the exhaust fan and filters, and clean or replace them if needed.
The oven is not heating up.
First, check if the oven is well connected to the power source. Then, see if the circuit breaker hasn't tripped and that the oven is plugged in securely. If the power supply is fine, inspect the heating element for any signs of malfunction or damage. A faulty heating element may need to be replaced by a professional. Moreover, check the temperature sensor to ensure it is working correctly. Defective sensors can prevent your oven from heating properly and may require replacement.
Note that these solutions provide general guidance and may not address every specific case. Consider that Samsung appliance repairs can involve complex components, and if you are uncomfortable with performing repairs yourself, it's better to contact a professional appliance repair service. Also, by addressing these issues promptly, you can save time and money. Remember, regular maintenance, proper usage, and timely repairs are key to keeping your Samsung appliances running smoothly.
We service and repair most common brands: LG, Samsung, Bosch, Amana, Electrolux, Fisher & Paykel, Frigidaire, GE, KitchenAid, Whirpool, Miele, Maytag, Kenmore, Jenn-Air, Blomberg, and more
Excellent service from initial phone call to prompt arrival to friendly, informative and quick service. Definitely professional and would use again. Saved the day.
My dishwasher broke down last week, The technician arrived at the same day and got it fixed on the spot! Price was good and service was fabulous! Will highly recommend. Thanks guys
I highly recommend Electrafix Appliances. Excellent customer service on the phone, service tech was very knowledgeable and on time! They came with the replacement part in hand & showed me the damaged part. I will definitely use their services again.
Quick response time and decent price are good service in my book. Problem with fridge was solved and it doesn't leak anymore. Would definitely recommend.
Used ElectraFix to fix a fridge. The technician was knowledgeable, sincere and professional. They got the job done reasonably quick and the bill was within my expectations. Will definitely use again!
The technician was very professional and knowledgeable. Great job for good price. Highly recommended!
They came at the same day and fixed our dryer and washer. great company. I would use them again.